Privacy Policy

masa 49 comYour information is fully protected at

At masa 49 com, your personal information matters to us greatly. This privacy policy clearly explains how your data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
Language: Bengali
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Your Privacy
Our Responsibilities

How We Protect Your Information

The Core Pillars of Privacy Protection at masa 49 com

SSL Encryption

All your data at masa 49 com is protected with 256-bit SSL encryption. No third party can access your information.

Secure Data Storage

Your personal and financial information is stored on secured servers. Only authorized personnel may access it for specific, defined purposes.

Your Information Is Not Shared with Third Parties

Masa 49 com never sells your personal information or shares it with any third party without your permission.

Right to Anonymity

We place the utmost importance on keeping your identity confidential. Your gaming history at masa 49 com is entirely private.

Regular Security Reviews

Masa 49 com conducts regular security audits to ensure your information is always protected to the highest standard.

Based on Your Consent

Masa 49 com collects and uses your information solely on the basis of your consent. You may withdraw that consent at any time.

Privacy Policy Details

Section 01

Introduction & Scope

Welcome to masa 49 com — a trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This privacy policy describes how masa 49 com collects your personal information, how it is used, who it may be shared with, and what steps we take to keep it secure. By registering with or using masa 49 com, you are deemed to have fully accepted this privacy policy.

This policy applies to all masa 49 com services, websites, and mobile applications. Please contact our support team if you have any questions.

Section 02

What Information We Collect

Masa 49 com collects only the information needed to deliver our services and improve your experience. Full details of each data type are provided below:

Registration Information

  • Your Name & Mobile Number
  • Date of Birth (for age verification)
  • Login Password (stored in encrypted form)
  • Preferred Language & Currency Settings

Identity Verification (KYC) Information

  • Copy of National ID or Passport
  • Proof of Address
  • Payment Account Information (Mobile Banking Number)

Usage & Activity Data

  • Gaming History & Transaction Records
  • Time spent on the platform & visit patterns
  • Device Type, Operating System & Browser Information
  • IP Address & Connection Information

masa 49 com collects only the information that is necessary. No excessive or irrelevant data is collected.

Section 03

How Your Information Is Used

Masa 49 com uses your collected information solely for defined purposes. The table below clearly sets out the purpose and legal basis for each use:

Types of Information Purpose of Use Legal Basis
Registration Information Account Creation & Management Contract Compliance
KYC Information Identity & Age Verification Legal Obligations
Transaction Data Payment Processing Contract Compliance
Usage Data Service Improvement & Personalization Legitimate Interest
Contact Information Customer Support & Notifications Consent
IP & Device Information Fraud Prevention & Security Legitimate Interest

Masa 49 com never uses your information beyond these defined purposes. Should we need to use your data for any new purpose, we will obtain fresh consent from you.

Section 04

Information Sharing & Disclosure

Masa 49 com does not sell your personal information to third parties. However, limited data may be shared in the specific circumstances outlined below:

  • Payment Processor: Necessary data is shared with mobile banking partners to process transactions.
  • Technology Partners: Game software providers receive only the information necessary to deliver gaming services.
  • Legal Obligations: Information may be provided in response to valid requests from courts, regulatory bodies, or law enforcement authorities.
  • Fraud Prevention: We may cooperate with security agencies to detect money laundering or fraud.

All third-party partners are required to comply with masa 49 com's strict privacy standards and may not use the data they receive for any other purpose.

Section 05

Cookies & Tracking Technologies

Masa 49 com uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. They are used to enhance your experience and ensure the platform functions correctly.

Types of Cookies

  • Essential Cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
  • Performance Cookies: Used to analyze which sections of the site receive the most traffic.
  • Preference Cookies: Used to remember your language preferences and settings.
  • Security Cookies: Used to detect fraudulent activity and keep your account secure.

You can manage or disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some features of masa 49 com to stop working correctly.

Section 06

Data Protection Methods

Masa 49 com employs state-of-the-art technology to protect your information. Our security infrastructure ensures world-class privacy protection.

  • 256-bit TLS/SSL encryption is applied to all data transfers.
  • Passwords and sensitive data are stored in hashed format.
  • Server access is strictly controlled and logged.
  • Regular security audits and penetration testing are conducted.
  • Alerts are automatically triggered upon any suspicious login or activity.
  • Data backups are performed regularly and stored in encrypted form.

Please note — masa 49 com will never ask for your password or OTP via email or phone. If you receive any such request, contact our support team immediately.

Section 07

Your Rights

As a masa 49 com user, you have important rights over your own data. These rights are defined in accordance with international privacy standards.

Right to Access Your Information

You have the right to know what information masa 49 com holds about you.

Right to Rectification

You may request corrections or updates to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your personal information be deleted.

Right to Object to Processing

You may object to the use of your data for marketing or any other specific purpose.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to Withdraw Consent

You may withdraw your consent at any time; however, any processing carried out prior to withdrawal will remain valid.

To exercise any of these rights, please contact the masa 49 com support team. We typically respond to requests within 30 business days.

Section 08

Data Retention Period

Masa 49 com retains your information only for as long as necessary. The retention periods for different types of data are outlined below:

Types of Information Retention Period Reason
Account Information For the duration the account is active + 5 years Legal Requirements
Transaction Records 7 years Financial Regulatory Rules
KYC Documents 5 years after account closure AML Legal Obligations
Communication Logs 3 years Dispute Resolution
Cookie Information Up to 13 months Analytics Purposes

Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

Section 09

Protection of Minors

Masa 49 com takes a strict stance on the privacy and protection of minors. Our platform is intended exclusively for users aged 18 and above.

  • Age verification is mandatory at the time of registration. Users under 18 years of age are not permitted to create an account.
  • If any user is found to be a minor, their account will be closed immediately and all collected data will be deleted.
  • Masa 49 com does not knowingly collect any information from minors.
  • If parents believe their child is using our platform, they should notify our support team immediately.

masa 49 com believes in responsible gaming. To learn more, visit our Responsible Gaming View the page.

Section 10

Privacy Policy Updates

Masa 49 com reserves the right to update or amend this privacy policy as needed. Changes may occur due to legal updates, the introduction of new services, or security improvements.

  • Registered users will be notified of any significant changes.
  • The date of any changes will be noted in the "Last Updated" section at the top of this page.
  • Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.
  • We recommend reviewing this page on a regular basis.
Section 11

Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact the masa 49 com support team. We always take your privacy concerns seriously.

  • Email: [email protected]
  • Live Chat: available directly on the platform, 24/7
  • Complaints are typically responded to within 24–48 hours.

We process all privacy-related requests with the highest priority. Your information is safe with masa 49 com.

Privacy Policy – Frequently Asked Questions

Find answers to the most frequently asked questions here.

No. masa 49 com never sells your personal information to any third party. Your information is used solely for the purposes necessary to provide our services.

masa 49 com uses 256-bit SSL encryption. Your password is stored in encrypted form, and regular security audits are carried out. Your information is kept under the highest level of protection.

Yes, under certain circumstances you may request the deletion of your data. However, some data must be retained for a specified period due to legal obligations. Please contact our support team.

masa 49 com sends promotional messages only with your consent. You may unsubscribe at any time or opt out of marketing communications through our support team.

Non-essential cookies can be disabled. However, disabling essential cookies may prevent your login session from being maintained or cause certain core features to stop working correctly. Cookies can be managed from your browser settings.

Registered users will be notified of any significant changes. In addition, the "Last Updated" date at the top of this page is always kept current. We recommend checking this page regularly.
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